TERMS + CONDITIONS

ORDERS
Purchasing of Products
When buying products from our website you are agree to buy them at the prices displayed.  We endeavour to have all displayed items in stock at all times, however due to circumstances beyond our control, there may be a delay in updating the stock levels on our website. Should an item you have ordered not be in stock, you will be contacted. Items which are not in stock may soon become available, however if you do not wish to wait, we will offer you your choice of another product or a full refund.  Whilst we do our utmost to show our products in their true form, some products may vary slightly from the image shown on our website. Some images are shown for representation only.

Pricing of Products
Prices displayed on our website are shown in South African Rands (ZAR). Prices are subject to change at any time.  Shipping costs will be charged in addition to the price of the products. We reserve the right to withdraw an item from sale at any time.

Changing of Products / Pricing
We are constantly updating and revising our offerings of products, and we may discontinue products at any time without notice. All pricing is subject to change. We reserve the right to make adjustments due to changing market conditions, currency fluctuations, product discontinuation, errors in advertisements, and other extenuating circumstances.

Non-delivery of Orders
We cannot be held responsible for an incorrect address being entered while ordering on our website. If you complete your order and then notice the address details are incorrect, please contact us immediately on [email protected]

Order Cancallations
Once an order has been placed, it cannot be cancelled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested.

PAYMENT

We partner with PayFast, one of South Africa’s leading secure payment processors to provide your with a number of payment methods. These include payment by credit/cheque cards (Mastercard or Visa), debit cards and instantly verified bank transfers with South Africa's four major banks by means of Instant EFT.

We partner with PayFast, one of South Africa’s leading secure payment processors to provide your with a number of payment methods.

These include payment by credit/cheque cards (Mastercard or Visa), debit cards and instantly verified bank transfers with South Africa's four major banks by means of Instant EFT.

Once you have confirmed your order and are ready to make payment, you will be redirected to our Payment Processing Page where PayFast is selected by default. 

After clicking "Complete Order", you will be redirected to PayFast to complete your purchase securely by means of your preferred payment method.   Most PayFast payments clear instantly with a notification sent, confirming payment success.

*We do not collect or store any credit card information from our online customers*.     
 
RETURNS POLICY
We take great pride in the quality of our products however should you receive an item that has a manufacture fault, we will gladly offer a store credit, an exchange or a full refund of the item’s purchase price within SEVEN (7) days of the receipt of your parcel. 

Please email us at jill@yourbadgestatement.com with a clear image of any fault or discrepancy, quoting the order number to arrange an exchange, store credit or refund. We will then arrange collection of the item via trackable service.
Please note:-

  • The item must be returned unused and in the original condition with tags attached. 
  • The item must be returned in the packaging it was sent and must include the original invoice.

We will notify you via email once your return has been received and inspected.  Please allow TWO (2) weeks from the time you send your item for the return to be processed.  Refunds will be made against the original form of payment and for the purchase price only.  The purchase price is the amount paid for the item and does not include any delivery costs.

We shall be under no obligation to accept any return that we receive after the expiration of the applicable return period of SEVEN (7) days after receipt of your parcel and reserve the right to refuse the return of an item that does not meet the above return requirements.

Refund Policy Exclusions:
We only offer a full refund on items that have a manufacture fault. Only regular priced items may be refunded, unfortunately sale items or custom made-to-order items cannot be refunded.

Claims for Damages, Lost or Stolen Items
We do not assume responsibility for reimbursement or compensation in the event a package is lost, stolen or mishandled. Should your parcel arrive damaged during shipment, please email us on [email protected] and provide us with your order number and a photo of the damages. We will get back to you asap.

RETURNS ADDRESS:
17 Mount Nelson Road
Seapoint
8005
Cape Town
South Africa

These Terms and Conditions of Use and Agreement to Terms and Conditions of use apply to the Your Badge Statement website located at www.yourbadgestatement.com.  

These terms and conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”). These terms and conditions govern the supply by us of any products ordered by you on the site. By agreeing to order a product, you agree to be legally bound by these terms and conditions.

These terms and conditions are in accordance with South African law.
The laws of your country may differ from South African law. Users should comply with all applicable local and international laws and regulations regarding the use of our website.

This site is the property of Your Badge Statement. 

By using this site, you agree to these terms and conditions of use unconditionally.  Please read the Terms and Conditions carefully before placing any orders on www.yourbadgestatement.com.

Your Badge Statement reserves the right, at its sole discretion, to change these terms and conditions at any time. It is your responsibility to check these terms and conditions of use periodically for changes to make sure that you are satisfied with the changes. Your continued use of this site following the posting of changes will mean that you accept and agree to the changes. Changes made after you have placed an order will not affect your order unless we are required to make the change by law.

If you do not agree to any changes of these terms and conditions, please contact us immediately at [email protected]

As long as you comply with these terms and conditions of use, Your Badge Statement grants you a personal, limited privilege to enter and use the site.

Due to South African legislation, we only accept orders from those over 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the website if your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these terms and conditions and to be liable and responsible for you and all your obligations under these terms and conditions.

Use of the Website
You may not use the site or any portion of it for any purpose that is unlawful or prohibited by these terms and conditions of use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Your Badge Statement or others.

You may not in any way use this website for any fraudulent or speculative transactions or to display, publish, copy, print, post, modify or otherwise use the website and/or the information contained therein without the express prior written consent of an authorised company representative.

You agree that you may not attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the site or to any server used by Your Badge Statement, or to any of the services offered on or through the site.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the website or any transaction being conducted on the site, or with any other person’s use of the site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message you send to Your Badge Statement on or through the site or any service offered on or through the site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

Content
Materials and information on this website, including logos, text, photos, pages, documents, graphics, artwork, trademarks, data and software audio is owned, controlled or licensed by or to Your Badge Statement and is protected by copyright and other laws, unless specifically stated to the contrary.

You may use this material only for personal, non-commercial purposes. You may download, print and store copies of this material provided that it is for your own personal, non-commercial use, if this copyright permission notice is included in all such copies.

Parts of the services mediated through the site are maintained by outside organizations. In situations where Your Badge Statement acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Your Badge Statement cannot be held responsible for any damage caused from using the site.

Links
This site may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

PRIVACY POLICY

Your Badge Statement takes all reasonable steps to protect the privacy of the personal information collected, used, and shared when you visit or make a purchase from www.yourbadgestatement.com (the “Site”).
 
Collection of Personal Information 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
 
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
 
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
 
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
 
PLEASE NOTE:  WE DO NOT COLLECT OR STORE ANY CREDIT CARD INFORMATION FROM OUR ONLINE CUSTOMERS
 
How Do We Use Your Personal Information?
We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with marketing information to keep you informed and to promote our products and services from time to time.
 
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
 
Should you wish to unsubscribe from receiving marketing information, you may do so at any time by sending us an email to [email protected]
 
Sharing Your Personal Information
Our customer's personal information, delivery address and telephone numbers are kept in the strictest of confidence by us and will not be sold or made know to third parties.
 
We share only the necessary personal information i.e the delivery address and telephone number with third parties delivering the order.
 
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
 
PLEASE NOTE:  WE DO NOT COLLECT OR STORE ANY CREDIT CARD INFORMATION FROM OUR ONLINE CUSTOMERS.
 
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
 
Minors
The Site is not intended for individuals under the age of 18 .